Privacy Policy

Introduction

Genchipems (“we”, “us”, or “this website”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit an inquiry, or otherwise contact us. By using this website, you acknowledge that you have read and understood this policy. If you do not agree, please discontinue use of the relevant features.

Information We Collect

Information you provide

This may include your company name, name, job title, email address, phone number, mailing address, instant messaging account, inquiry or message content, and any other information you choose to provide through forms or email.

Technical information collected automatically

When you browse our website, our servers or analytics tools may log information such as IP address (often at a coarse geographic level), browser type and version, operating system, visit time and duration, referrer URL, navigation path, and device type. We use this information to help secure the website, measure traffic, and improve user experience.

How We Use Information

  • To respond to your inquiries, sample requests, or business communications;
  • To send necessary communications related to orders, contracts, or after-sales support, where permitted by law or with your consent;
  • To maintain website and system security and to help prevent fraud, abuse, or unauthorized access;
  • To perform aggregated or anonymized analytics for business improvement;
  • To comply with applicable laws and respond to lawful requests from competent authorities.

Cookies and Similar Technologies

We may use cookies, local storage, or similar technologies for session features (where applicable), language preferences, and analytics. For more details, please see our Cookie Policy. You can restrict or delete cookies through your browser settings, though some features may not work as intended.

Sharing and Disclosure

We do not sell your personal information to unrelated third parties. We may share limited information when you give clear consent; when it is necessary to perform a contract or provide services through trusted processors (such as hosting, email delivery, or support tools) who are bound by confidentiality and security obligations; or when required by law or by competent government authorities.

International Transfers

If your information is transferred across borders due to server locations or service providers, we will take measures consistent with applicable laws (such as contractual safeguards) and strive to protect your information.

Security and Retention

We implement reasonable technical and organizational measures to protect information. However, no internet transmission is completely secure. We retain information only for as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.

Your Rights

Where applicable law grants you rights, you may request access, correction, deletion, restriction, or objection to certain processing, or withdraw consent you previously gave (without affecting lawfulness of processing before withdrawal). You may contact us using the channels listed at the end of this policy. We will respond within a reasonable timeframe.

Children

This website is intended for business users. If you are a minor, please use this website under parental guidance and do not submit information that identifies a minor.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this website with a revised “last updated” date. For material changes, we may provide additional notice where appropriate.

Contact Us

If you have questions about this Privacy Policy or our processing of your personal information, please contact us through the Contact or Inquiry pages on this website.